✨ New Arrivals Just Dropped!Explore
Returns & Exchanges
We accept returns of unopened and unused products within 30 days of purchase. Due to the nature of our products, we cannot accept returns on opened fragrances.
1
Initiate Request
Contact our concierge team or log into your account to request a Return Merchandise Authorization (RMA).
2
Pack Securely
Place the unopened item in its original packaging and ensure it is securely sealed in a shipping box.
3
Attach Label
Affix the prepaid shipping label provided by our support team to the outside of your package.
4
Receive Refund
Once inspected and approved at our warehouse, your refund will be processed to the original payment method within 10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing